Refund and Returns Policy

Refund and Return Policy

Last updated: June 20, 2026

Ankstore.us accepts returns within 14 days of the date your order is delivered.

Return Requirements

To qualify for a return:

• The item must be unworn, unused, and in its original condition.

• All tags, accessories, and original packaging must be included.

• Shoes must be returned with the original shoe box undamaged.

• You must provide your order number or proof of purchase.

Items showing signs of wear, damage, alteration, or missing packaging will not be accepted.

Starting a Return

Contact us at support@ankstore.us within 14 days of delivery. Include your order number and reason for the return. Do not send an item back without receiving return instructions first.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are nonrefundable.

Damaged or Incorrect Items

Contact us within 48 hours of delivery if your order arrives damaged, defective, or incorrect. Include your order number and clear photographs of the item and packaging.

Refunds

Once we receive and inspect your return, we will notify you whether it was approved. Approved refunds will be issued to your original payment method.

Banks and payment providers may take several business days to post the refund.

Final Sale Items

Gift cards and items marked “Final Sale” cannot be returned or refunded.

Contact Us

Email: support@ankstore.us
Address: 12672 W Carousel Dr, P.O box 5339 Arizona city 85123